News, opinions and updates from the Virtuoso team.


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Virtuoso awarded place on the innovative Crown Commercial Technology Services 2 (TS2) framework agreement.

Posted by Nick in Opinion

London - September 6th, 2017 - Virtuoso, the IT services company that specialise in delivering simple and innovative IT solutions to complex problems, has been awarded a place on the innovative Technology Services 2 (TS2) framework agreement. Virtuoso has a wealth of experience providing IT services and solutions and coupled with a consistent record of success, is ideally placed to deliver tailored IT solutions to central and local government sectors, estimated to be worth between £1bn and £3bn. 

This award will see Virtuoso supplying services across the UK public sector bodies including government and the wider public sector, social housing organisations, voluntary and community sector bodies, education and the NHS. Being part of the TS2 framework broadens Virtuoso's reach and capability for their public sector customers leveraging expertise across server, desktop, storage and network environments.  Along with vendor relationships with many of the world’s leading software vendors, Virtuoso infrastructure management is implemented through an ITIL-based best practice framework.  

Markus McIver, CEO, said "We are delighted to have been awarded a place on CCS T2 framework.  This award further demonstrates our strategy and commitment to bringing agility and innovation to the UK public sector.  Success across Lots 1,2, and 3 will enable us to work in partnership with customers from strategy through to operational services."

The Technology Services 2 framework is the innovative solution for every public sector customer’s ICT service requirements, including services at all government security classification levels, and offers this through:

Lot 1: Technology Strategy and Service Design

For developing or enhancing ICT strategy and service design, this provides access to the specialists services offered by Virtuoso.

Lot 2: Transition and Transformation

For implementing ICT strategy or services, site relocation or transition from your current services agreement; this lot provides all of the transition and transformational activities required, including legacy service decommissioning.

Lot 3: Operational Services

This lot is for operation service needs in four distinct service groupings:

3a: End User Services
3b: Operational Management
3c: Technical Management
3d: Application and Data Management

About Virtuoso IT 

Virtuoso was founded with the belief that a small technology-focused business could succeed in a competitive landscape by truly engaging with customers, delivering business aligned solutions and building a business that would draw some of the best technical capability in the country without the constraints of a traditional sales-led organisation. In every customer engagement, our team engage with both technical and commercial stakeholders to rapidly drive value.

Virtuoso has a wealth of experience providing IT services and solutions, coupled with a consistent record of success, making Virtuoso ideally placed to deliver a full suite of products, solutions and services. 

Learn more at

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Virtual Reality in the Workplace

Posted by Nick in Opinion

We are huge fans of VR here at Virtuoso and are looking forward to seeing how Microsoft VR Development Kit will start being utilised within the workplace. The following is a post from Eric Vanderburg, who serves as the Vice President of Cybersecurity at TCDI and Vice Chairman of the board at TechMin. This originally appeared on the Dell Blog here

Virtuoso D2D Blog Image 3

For decades Virtual Reality (VR) has tantalized our minds. We have an acute fascination for it since virtual reality offers us experiences no other technology can match. The implications for gaming and entertainment are quite obvious and have consumed much of the recent conversation on the subject.  However, virtual reality goes far beyond gaming and media. VR is currently entering many homes but soon headsets like this one that appeared at CES 2017 will make its debut into workplaces, and already has in some instances. In fact, VR adoption in the workplace is expected to increase rapidly as the technology becomes more democratized. But what will this look like?

The End of the Conference Room

Workplaces can expand beyond physical boundaries to connect employees and customers with virtual reality. Employees may connect with each other in a virtual meeting space rather than over a conference call, eventually allowing for non-verbal communication interactive presentations or virtual collaboration from remote employees as if they were in the office together. This use case for VR is anticipated and highly valued. According to Dell’s Future Workforce study data, 67 percent of millennials believe it is important to use virtual reality in meetings and product development.

Virtual Workspaces

Virtual reality allows employees to take their workspace with them much like they carry their applications and user interface customizations or virtual desktops with them now.  A headset replaces the monitor and the surrounding workspace such as family photos, wall art, books and other items you would find in an office.  This virtual office can be accessed just like a virtual desktop.

Virtual Prototyping

With VR, prototypes can be experienced, rather than just viewed. Employees can step inside a machine or walk through a building plan before a single part has been ordered.  This helps companies create better products and avoid costly rework.

Virtual Training

VR can also be used for to create realistic virtual environments where skills can be put into practice. Training in VR allows people learning new tasks (students made me think of schools) to make mistakes without actually breaking something and the virtual environment can be reset quickly and easily so trainees can practice until skills are second nature. The immersive environment of VR allows for a deeper imprint on memory and caters to a different learning style that can better reinforce knowledge and improve recall.

VR and the Customer Experience

Virtual reality is also has tremendous opportunity for consumers to virtually try out goods before making a purchase. Currently, some real estate firms allow customers to virtual walk through a space.  Construction is similarly undergoing changes with VR. Imagine walking through an office or home while it is still in the design stages, checking out the view from your next vacation rental, sitting behind the wheel of that new car, or virtually trying on clothing from an online retailer. The sports industry uses virtual reality to replay events in previous games or train on certain maneuvers. This is some of what VR is offering the enterprise.

Roadmap to VR success

Dell’s workforce study showed that employees, especially millennials, expect to be working in a smart office in the near future and many do not consider their current office smart enough. Virtual reality in the enterprise is a way to attract the best talent and to make them more productive. VR also enables companies to establish better relationships with their customers. So how do companies prepare now to utilize this technology?

Businesses need to be able to create VR content for their employees and customers, so they must have the equipment and training to make their ideas a reality. Dell is one company that has stepped in to meet this challenge by providing the tools for VR content creation and an environment where innovation and collaboration can take place. In an interview with Liam Quinn, CTO at Dell, he explained how Dell has established a VR center for excellence where companies work with VR technologies, collaborate and innovate solutions. Dell also provides VR content creation tools with its Precision workstation series that is equipped with hardware capable of creating VR applications.

It is not too early to start thinking about how VR will fit into your enterprise. Connect with the VR community, exchange ideas, and equip your workforce with the tools to seize these opportunities.  Are you ready to take your company into VR?


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