Blog

News, opinions and updates from the Virtuoso team.

Nov
21

The Advantages of Outsourcing (Part 2)

Five more reasons to outsource

In this week’s blog we’re bringing you the second part in our series on ‘The Advantages of Outsourcing’. Today we’re looking at five more important benefits that outsourcing can bring your business. Let's get straight to it!

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Aug
10

What is Microsoft Bookings all about?

Like many small businesses, your business probably relies on scheduling appointments with clients in order to keep track of things. You’re also probably aware that this can take up a lot of time and is open to human error. Sending emails back and forth, endless phone conversations and reminders can take a lot of time out of the already busy day for the average SME.

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Jul
27

Supply Chain Risk - what you need to know

Wake up call

It may surprise you that up to 80% of IT security breaches may originate in the supply chain. Some of the most high-profile hacks were at Target, Home Depot, Sony, Sears and JP Morgan Chase. The scale of the hacks are staggering. The Home Depot hack involved the compromisation of 65 million customer accounts and JP Morgan Chase had an impact on 7 million businesses. Perhaps the most interesting was Target, not only did the hackers gain access to the personal information of some 70 million customers but the manner in which they did so is illuminating. They breeched security by stealing network credentials from Fazio Mechanical Services, a provider of heating, ventilation and air conditioning (HVAC). How did they steal them? By stealing credentials from a supplier to Fazio. So at two removes Target was compromised through its supply chain. The other noteworthy point was that this was a HVAC supplier, what could have been stolen if it was a firm of external auditors doing work in Target, or a management consultancy – a corporation the size of Target surely had a few management consultants working on something at any one time. Or even more lethal, the law firm(s) used by Target.

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Jul
18

Dial-Tone Options in Microsoft Teams

Game-changer 

A few weeks ago we discussed the game-changing Microsoft Teams and it’s many benefits for the modern workplace. This week we’re looking at the recent announcement from Microsoft that Direct Routing will be made available for all Office 365 customers.

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