Blog

News, opinions and updates from the Virtuoso team.

Feb
27

How to implement the right solution for your business

So, you’ve decided that moving your on-premises content to the cloud is the right solution for your business. But what comes next?

Whether you’re hoping to go all in on Office 365 or go hybrid, you want to make sure your business makes the most informed decisions and doesn’t rush the migration process. A stress-free Office 365 implementation is a significant project and takes careful planning, prudent decision-making and time.

Continue Reading
Nov
07

The Advantages of Outsourcing (Part 1)

It’s no secret that contracting with an outside party to take care of certain tasks instead of hiring new employees is becoming more widespread in the modern business paradigm. Today we’re talking about outsourcing. The reason more and more businesses are getting on this bandwagon is that and it can help your business grow and save money when it's done right. This blog is the first in a series of articles to highlight the many advantages of building outsourced resources into your business model.

Continue Reading
Aug
10

What is Microsoft Bookings all about?

Like many small businesses, your business probably relies on scheduling appointments with clients in order to keep track of things. You’re also probably aware that this can take up a lot of time and is open to human error. Sending emails back and forth, endless phone conversations and reminders can take a lot of time out of the already busy day for the average SME.

Continue Reading
Jun
06

Office 365 has raised the game and here is why

Part I – Microsoft Teams

Continue Reading
May
31

Virtuoso launch Local Government IoT platform and Mobile Citizen Engagement Solution

PSS-LDN-2018

Continue Reading
May
09

8 ways to improve Community Engagement in Local Government

Community Engagement is a very visible and effective step on the path of digital transformation. Communities need personalised, targeted communications in order for them to feel that they are getting value from their council on the services they care about. With so many places where people can find information it is becoming harder to cross the digital divide. Because of the sheer diversity of available communication channels, it is easy for communities to feel disengaged because they just don’t know where to look.

Continue Reading
Apr
16

In good company

 Virtuoso is delighted to announce that we have become a Corporate Partner of the Royal Aeronautical Society, the world’s only professional body dedicated to aerospace.

Founded in 1866 and with its HQ in Mayfair the Society promotes the highest professional standards and provides a central forum for sharing knowledge.  This is one of the reasons why Virtuoso, a much younger organisation but with a similar approach to standards and knowledge, decided to become a Corporate Partner.

Other considerations are the many briefings (open only to Corporate Partners) with a wide range of speakers and topics as well as the excellent networking opportunities these offer to our clients. The quality and range of meeting rooms and hospitality gives Virtuoso the opportunity to host customer meetings in the heart of Mayfair in surroundings that contribute to every discussion.

Continue Reading
Apr
05

Microsoft 365 Adds GDPR Tools And Makes Teams The Hub For Communications

Microsoft updates enterprise suite with compliance, security and usability tools ahead of GDPR next May, while Teams replaces Skype for Business as main comms tool

Continue Reading
Apr
14

Keep Your IT Guy and Outsource IT Services, Too

Everyone in the office loves Eric. Sporting a different ironic t-shirt everyday, Eric is the one we call when technology spits in our face. Whether it’s a slow system, a bug that needs to be squashed, a website issue, or a crash that results in unexpected downtime and data loss, Eric is right there. Not only does he get to the bottom of any issue but he also rights the ship like he’s some sort of miracle- working captain who just happens to have a pretty wickedly funny Peter Griffin from Family Guy impersonation.

But business is growing and Eric is overworked. Eric has certain skills that you’d love to use to develop innovative applications and revenue-generating projects-- but he’s too busy running around fixing things that break. Or he’s performing the most mundane and routine tasks day-in-and-day-out just to keep things secure and running smoothly.

You get a sense that Eric’s overburdened and he’s saddled with too many responsibilities. His demeanour has changed from pleasant to moody. He’s listening to angrier metal and punk music and you’re noticing cracks in his work. You fear Eric is being pulled in too many directions and the reliability of your server, network, and applications, as well as the integrity of your data, are all at risk.

Someone who has watched a bit too much of Donald Trump on The Apprentice might think Eric should be fired. We’re not going to fire Eric. But we’re also not going to hire a full-time salaried Robin to his Batman or Cheech to his Chong. We’re going to help Eric by exploiting IT automation and managed services to handle many of the monotonous tasks making Eric hate his job right now.

 

Let’s help Eric….

1. Focus Primarily on Cost-Cutting and Revenue Increasing Projects: First things first, Eric has to realize that he can’t do everything himself. Where are his skills best used? Whether it’s processes that help drive down costs or ones with the potential to raise revenue, evaluate the projects in the queue and rank them by what impacts the bottom line the most.

Once that’s done, look at the day-to-day processes designed to keep things running securely and efficiently. What can be off-loaded from Eric? Determine which of those tasks can be automated either through the cloud or managed services.

2. Take to the Cloud: Some IT people fear the cloud spells the end to their job security. Meanwhile, the cloud can actually help them take on a more prominent contributing role in the company’s success.

The cloud should be seen as another tool that further eliminates the mundane yet necessary daily drudgery from their workday. Those who work WITH the cloud will find that they have more available time to take on more meaningful cost cutting or revenue generating projects.

3. Use a Managed Service Provider: Using outsourced managed services not only alleviates much of Eric’s pressure and stress, but also boosts productivity and gives the company a much improved ROI (Return-on- Investment) on their technology investment.

While technology has gotten easier for the end user, it has become more complex on the backend with the advent of virtualisation, cloud computing, and advanced infrastructure.

Using an MSP gives Eric access to a trusted advisor, a 24/7 help desk, remote monitoring and management tools, mobile device management tools, and much better disaster recovery and business continuity solutions. All without the overhead that comes with hiring more help for Eric. MSPs offer a consistency to not just your end-user but also your main IT guy who will certainly appreciate the help.

Continue Reading

Enquire now