London, UK Virtuoso has been named winner in the “Most Innovative MSP” category at the 2019 UK Managed Service Awards, honouring best-in-class Managed Service providers operating in the UK. The award submission was based around Virtuoso Hub 365, a cloud-integrated customer portal solution designed to enhance the customer support experience.
“Innovation is at the heart of our business and core to our managed service offerings. It’s great to receive industry recognition for all the hard work and effort our teams are putting in every day”Markus McIver, Chief Executive Officer.
Chair of the judges, IT Europa Editor John Garratt says the number and quality of the entries increases each year and this was a particularly competitive set of finalists.
“I think the nature of projects has become more complex over time, and the managed services sector as a whole has upped its game in terms of delivering effective and continuing results to customers.”John Garratt, IT Europa Editor
The Awards dinner followed a successful Managed Services Summit during the day in which several hundred attendees covered issues such as customer relationships, what it is like to go through a managed services merger, the likely technology and marketing impact of blockchain, and how the industry is evolving, with input from some thirty technology sponsors.